Troy Challenger
Can't View PDF!
by Troy Challenger - Thursday, September 5, 2013, 8:45 AM

Q:  Help! When I try to view a pdf document in my iLearn courses, all I see is the first page!

A:  Safari does not work well in showing certain pdf's viewed online.  But there is a solution. Instructors: as a best practice for PDF's, after uploading into your course, click on the "update settings" icon (looks like a wrench), and click on Appearance, and change the Display from "Automatic" to "Force download" and save.  Then everyone will be able to view the pdf documents correctly.

Force Download image

Students: Use Firefox as your main browser in iLearn.  Or if you cannot use Firefox, the second best browser choice is Chrome.